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Simply Mallorca Golf - Customer Feedback

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Sky TV’s Glenn Turner is one of Simply Mallorca Golf’s regular customers, and this is what he has to say about our service.

Glenn Turner on Tour

“I first met Mark when I was setting the new World Record for playing the most golf courses in the space of a year. He kindly invited me to over to Mallorca to play some of the courses there and to get me away from the Winter in the UK where the weather was appalling."

"Without his help my World Record could have been in jeopardy, but in the end I was playing golf on some of the island’s best courses, working towards the World Record, and raising money for charity as well!"

"Mark and Tracy are both extremely helpful and professional. Nothing is too much trouble. Having booked and played golf throughout the world, I can honestly say that Simply Mallorca are up with the very best, and I will always use them when visiting and playing in Mallorca."

“Anyone who has researched golf in Mallorca will know that there are several other companies offering a similar product to Simply Mallorca Golf. However none of them have Simply Mallorca Golf’s passion for service and attention to detail. Put simply they offer a really fresh, personal and efficient service which I don’t believe anyone else can match."

“As a Golf Professional and a TV Presenter I try not to make too many mistakes, so I always get Simply Mallorca Golf to look after me whenever I visit Mallorca."

“I hope you play some superb golf there too, and that you have a great holiday!”

And this is what our other client's have to say:-

"The service that was offered by you guys was first class and everything went as planned, right down to the correct set of hired clubs for each player. I would have no hesitation in recommending Simply Mallorca Golf for anyone looking to enjoy the full golfing pleasures the island has to offer." MK - Sep 18

"Thanks once again for a great trip - brilliantly organised! Your attention to detail is perfect. The recommendation for Alcanada was brilliant. Its a hard course but the views are amazing and the staff and food as well - thank-you. See you again soon. NC - May 14

I am pleased to say that the service we have received from your company exceeds that of any of the others we have used. I am happy to recommend you to all colleagues and friends. Keep up the good work!! PM - Jan 14

The golf tour was one of the best we have been on, right from airport pick up to the end. Drivers were really first class and punctual nothing was to much for them.  All golf courses were great and really looked after us, and service was great. The golf caps were a nice touch. We all wore them for our main comp. After 13 years travelling to different destinations i.e. Portugal, all areas of Spain, the group were so impressed with everything that for the FIRST time we have already decided that we will definitely be repeating our next year's tour with Simply Mallorca Golf. Thank you on behalf of 16 well satisfied golfers. JK - Oct 13

Guys! Many thanks for your organisation of our trip last week. It was hugely enjoyable from start to finish. The hotel was great in terms of location and comfort; the golf courses were all in superb condition and we had no issues with any of them. I will happily recommend you to anyone looking to organise a trip to Majorca. Such was the enjoyment I think we will be back. Our personal favourites were Son Gual, Son Muntaner and Alcanada. Again, thanks for your advice and organisation, oh and the free hats. GR - Oct 13

Thank you Tracy, Mark and all at SMG for making our week of Majorca golf so pleasurable. You guys delivered the same excellence this year as last and our group of 8 had a marvellous week. 7 rounds in 7 days is a challenge for all but the hotel, transfers and golf arrangements were perfect. If you’re thinking about a Majorca golf holiday don’t look past Simply Mallorca Golf. GC - Jun 13

Just some customer feedback....This was the first time I have used your company and everything worked perfectly. So thanks, we will certainly book through you again next year! RP - Jun 13

I just wanted to confirm everything went very well over the last few days and we are now back in the UK. I am sure you will send a survey which will be filled in, but wanted to say thanks for making the trip go as smooth as possible. It was also very nice to meet you both finally. JW - Jun 13

I’d just like to say a big thank you to you and all of the staff at Simply Majorca golf for the fantastic service we received for our recent golf trip to Majorca. Things couldn’t have gone better from the hotel selection to the golf courses and the quality of the transport. I would have no hesitation in recommending you in future and we are already planning our return trip for next year. KT - May 13

Just to thank you for all the arrangements everything was really good; hotel , transport, golf (courses not the playing). Next year is already mentioned, so will be in touch. NR - May 13

Tracy, Just wanted to say thank-you to Mark, Anne and yourself for organising a most enjoyable golf trip. The trip was one of the best we have been on in a long time (20 years plus). The trip was well organised and stress free. The golf courses played were excellent, the hotel and travel arrangements ideal. I would not hesitate to recommend or use your company again. Many thanks. DW - Jul 12

Firstly, many thanks for organising our travel and golf, we got back home last night and all four of us were more than satisfied with the service Simply Mallorca Golf (and you personally!) provided. Andratx was not too bad but thank you for warning us about the work they had done, it affected four holes so didn't spoil the experience. Son Termens was in superb condition, it has always been my favourite course (although Son Vida is right up there too!) and the speed of the greens scared my companions tremendously! Yesterday at Son Vida was especially enjoyable and the 'free' food was superb although we did have to leave for the transfer before my apple fritters and vanilla ice cream arrived! Please pass on our thanks to the rest of your team and I eagerly look forward to September! PC - Jul 12

The Simply Mallorca folks were a pleasure to deal with and we enjoyed a fabulous week in Majorca. Nothing ever seemed to be a problem for Mark and Tracy, great advice and information and our 7 rounds in 7 days went without a hitch. Courses were fantastic and airport and daily course transfers were on time, every time. On behalf of our group a big thanks. We’ll be back next year and have no hesitation in recommending SM to others! GC - Jul 12

No need to change anything as you are doing an excellent job. Tracy met us at the airport with bottled water and this was an ideal introduction to Simply Mallorca Golf. Well done, and many thanks for a wonderful week. MO - Nov 11

I can honestly say the service was excellent, and bearing in mind we have done golfing holidays for the last 25 years worldwide I know what service can be like. AB - Oct 11

Throughout the booking and payment process my questions were answered quickly and professionally. I will definitely recommend company and use the services of Simply Mallorca Golf in future. AS - Oct 11

We were completely satisfied with help and information received, we would definitely use you again. TC - Aug 11

I have a very good experience with you and got a very nice service, and I will definitely use you again next time I come to Mallorca. TM - Aug 11

Personally we could not fault the service and friendliness of all the staff we dealt with, and we would not hesitate to use you again or recommend you to others. PB - Jul 11

I have just returned from Mallorca, as I stayed on for a further 6 days where my wife joined me, for a bit of relaxation. Just to say many thanks for your efforts, the golfing holiday went like a dream, no one thing even nearly went wrong, all the golf courses and staff were excellent, and we dined at all the courses after the golf and the food and service was excellent. All the members in our Group were delighted with the arrangements. PC - Jun 11

Not so sure any improvements could be made to a flawless holiday break thanks to Simply Mallorca Golf. All seven in the party had the best trip we have made in 10 years of playing and organising. PC - Jun 11

We have just returned safe and sound from our Majorca trip 5th-10th June 11. On behalf of us all I would like to say a big thank you for the excellent way in which you have dealt with us from enquiry to completion. The transport drivers were efficient, pleasant and on time. The golf courses you recommended were magnificent and the hotel was well located to allow us to find different restaurants at night to eat. Many thanks once again. AR - Jun 11

Thank you for your help with the booking. I found your company very efficient and easy to deal with. Nice touch to have Ann at the airport with a bottle of water and balls. Will certainly use you again next time we come to Majorca. PW - Jun 11

Service was excellent. Thanks Tracy! Keep up the good work guys! MC - Jun 11

The service from the very first communication was outstanding, and I would have no hesitation in recommending Simply Mallorca Golf to anyone. If / when we are in Mallorca again we will most certainly be in contact. TR - Jun 11

A big thanks again for a great trip last week. Everyone thoroughly enjoyed themselves. Courses were all in excellent condition and good layouts. Pick ups and drop offs all on time. Discovering the local hidden beach bar was a big bonus!! JW - May 11

Compliments for the organisation of a perfect golf trip. We enjoyed a completely hassle free three days thanks to your efforts. HM - May 11

Just a few words to let you know we arrived home safely after a great week. please relay our compliments to all including the coach drivers. Everything was superbly run as usual. We all had a great week. NW - May 11

Well, back from Magalluf and still in recovery mode! I thought I would drop you a line to say 'Thank You' for what was a great trip. The organisation, timings, hotel, golf, attention to detail and all matters associated with our golf week was excellent - thank you.  By general consensus, it was in 9 years of golfing abroad, the best trip we have had as a group, and I believe that everyone at Simply Mallorca Golf was largely responsible for the overall success. I would add that all the golf courses were very good, but would also say that the course we played on the last day, Son Muntaner, was absolutely superb. Please say thank you to Mark and Anne for their efforts also, but most of all I would like to say a great big 'Thanks' to you Tracy. It cannot be easy to organise a party of our size but it has to be said that it was faultless. Everything I had heard about Magalluf was true, what a crazy place!!!! BT - May 11

Keep up the good work, we'll call you next year when it's time for golf in Mallorca again. TR - May 11

Your service can't be bettered. We recommend you all the time. PA - May 11

I would like to thank Tracey and Anne for all their help in making this probably our best golf trip yet. Tracey went beyond the call of duty to help one of the guys who had left his golf shoes at Son Gual. Her help for that and for organising everything so professionally is very much appreciated. The warm welcome at Majorca airport from Anne was just lovely (even got a cuddle). Both Tracey and Anne are a credit to Simply Mallorca Golf and I look forward to booking through them over the coming years. GW - May 11

Everything ran like clockwork. The experience was excellent. RF - May 11

Just a few words to let you know we arrived home safely after a great week. Please relay our compliments to all including the coach drivers. NW - May 11

That's me back at work today so gives me a chance on behalf of myself and the rest of the guys to thank you very much for all your endeavours in making this years holiday one of the best, if not THE best, we have ever had. Many thanks and I don't think there is any doubt that we will be going back to Majorca next year and without doubt we will be using your services again. GW - May 11

Just a note to thank you for your help this week. The organisation was superb and the troops were VERY happy. Given they are a bunch of grumpy old men that is actually quite an achievement! I will definitely recommend you to anyone that asks. RF - May 11

It was nice to meet you last week in Palma and we had a really good time. All of your arrangements worked out superbly and the coach people were superb. Please pass on our thanks to all involved, we will certainly be using you again next year and will happily recommend you to anyone that asks! PM - May 11

Just returned from Mallorca - many thanks for booking our tee times, everything went smoothly. I will be using you again. Thanks again! EE - Apr 11

We are very satisfied with Simply Mallorca Golf. You have fulfilled our expectations, you have been easy to relate to both by (many) e-mails and by phone. After returning to Norway, I sent out an e-mail to all participants from our group and asked for their opinion. All of them gave the same feedback. Thanks for all your help - you are perfect in arranging this and I will contact you again if we decide to go to Mallorca next year as well. MB - Apr 11

It was so easy to book, the website is very user friendly and we received very quick responses confirming all details. JA - Mar 11

We were very happy with the service provided which was fast efficient and helpful. We would certainly recommend Simply Mallorca Golf to anyone else. JT - Mar 11

Just a quick note of thanks to you, Tracy & the team for making our golf break go so smoothly. I have been running the trip for about 10 years now, and I wish I’d found you before! I will certainly be in touch for next year, about the same time. Best Wishes, JM - Mar 11

Just to let you know all 24 guys really enjoyed the holiday. First time we have used coach transport and I would recommend it to everyone. Thanks again. SB - Mar 11

I would like to pass my thanks on to Simply Golf Mallorca. In my dealings with them over the past 6 years or so, they have been the most helpful agency I have come across. No issue is too small or large. Book with this company in confidence. AH - Feb 11

Thanks once again for your help and all the extra info you gave me. Excellent service all round !! If we visit Majorca again Simply Mallorca Golf will be my first contact. Many Thanks. RG - Oct 10

Everything went to plan, everyone had a great time. Thanks for all your support, your accessibility, responsiveness, understanding and friendly service is a credit to you both, a rare experience these days. Thanks again. PH - October 10

I have organised golf trips all around Europe for my golf society for ten years now. I have used many companies but can say, without fear of contradiction, that Simply Mallorca Golf is the most professional, courteous and customer centric company that we have dealt with. From meeting us at the airport, to re-arranging transport due to weather delays, or accommodation due to wives, the organisation was first class, nothing was too much trouble and I would certainly recommend them to anyone thinking of having a golfing break in Majorca. SL - Sep 10

We have just returned from a fantastic trip to Mallorca. Everything went like clockwork - from the minute we were picked up at the airport 'till the minute we were dropped off. The courses were superb, especially Bendinat. I had played it a few times years ago but I had forgotten how beautiful it is. The service at each course was second to none. Portals Nous is quite special and the hotel excellent. Thank you very much for organising a memorable trip. MS - June 10

Thanks again, I really appreciated the consultative approach to planning the trip which ensured you delivered exactly what we wanted. I will be delighted to recommend your company to anyone looking for a golfing holiday in Mallorca. JW - June 10

Thought I would just drop you a line to say thank you on behalf of myself and my friends for organizing our trip in May. I must say we have been coming to Majorca for the past 5 years and I have used various Agents to organize the trip, and I can say without any reservation that your company is the most efficient and well run out of all of them.  I will not hesitate to recommend you to any other groups within our golf club who intend going to Majorca. PD - June 10

Can I thank you Tracy and all of your staff for making our golf trip to Majorca one of the best golfing holidays that the Pinnacle Golf trip has had, and we have been doing it for 26 years. The four golf courses that we played were excellent, the Hotel Guadalupe was also excellent and the transport arrangements were spot on, the coach was very punctual every day that we played golf. Thanks too to Tracy who met us at the airport to start our golf holiday off, it was a wonderful week for golf, weather wise and thanks to you and Mark for making it a holiday that we will never forget. If we decide to come to Majorca again next year I will be in touch with you! Thanks once again for all your time and help over the past few months. RM - May 10

I have completed your customer survey but would like to tell you in person as well - we couldn't be happier with your services! Everything has worked perfectly. My friends and I are on a "every other year Mallorca and every other year somewhere else" travel plan, and you can count on us using Simply Mallorca Golf every time for Mallorca. Many thanks to you and your staff for excellent services! LW - May 10

I have passed on your details to members of my own golf club (East Kilbride) and recommend that if they do go to Mallorca that they book through you as these guys are looking for a change from Tenerife. IC - November 09

We have been delighted with the service and customer care. Many thanks. RB - November 09

The golf was booked exactly to our requirements - well done! GC - November 09

I am very pleased with the help we got from Simply Mallorca Golf (thanks, Mark), and the smooth service throughout our stay. TE - November 09

All worked very well. Thank you! LT - October 09

Very satisfied about the flexibility with ad hoc arrangement via phone. OJ - October 09

Please thank Tracy for all her help. PS: See you next year! AD - October 09

I really appreciate the call you gave me to discuss the conditions of the courses. Many thanks. TO - October 09

Your service was 1st class Thank you. AP - September 09

Your service was excellent, and we were very satisfied with all your arrangements. FJ - September 09

We were more than happy with the service you provided and will book with you again if we return to Mallorca. Thank you. BD - September 09

Everything was well catered for. This is fourth time our group has booked through Simply Mallorca and I have no hesitation recommending Mark and his team to anyone wishing to play golf in Majorca. AR - September 09

You guys did great, I can't think of anything you could do to improve. KL - September 09

Superb service from start to finish. SJ - September 09

Mark was extremely knowledgeable about courses, the website was helpful, and the booking procedure and admin were excellent.  We'll certainly come back to you if / when we return to Majorca. RH - September 09

Your company provides an excellent service!! RN - September 09

I thought the attention to detail, the efficiency etc. shown by Simply Mallorca Golf was great. Due to personal circumstance I couldn't partake in two rounds that I'd booked but the overall experience was worthwhile and value for money. As I only booked green fees with you this time I will certainly book a 'package' via yourselves next time I consider Mallorca. DW - July 09

We had a great time; the Sol Cala Blanca was the perfect location and gave us the best of everything. Beach on your door step, excellent night life and in easy reach of the golf courses. This really was a great trip. thanks again!  SR - July 09

Great communication. Personal touch with great course knowledge. I would recommend you to anybody. DH - June 09

To be honest there is nothing you could do to improve on your service to us, it was tremendously efficient and friendly at all times. MS - June 09

Our enquiry was handled very efficiently, we received our documentation in a short timescale and everything went without a hitch. Many thanks. BS - June 09

Your service is very good and we will use you again. LM - June 09

Everything was very well organised and at such short notice. PK - June 09

Simply Mallorca made it the best trip yet and Tracy was so helpful she's a real asset to the company - wouldn't hesitate to recommend to friends. JK - June 09

The service currently provided by Simply Mallorca, in my opinion requires no improvement. 10 out of 10 for ease of use, information supplied and assistance when required. DC - May 09.

The information and directions were excellent, the course recommendations were fine. Tracy was brilliant rearranging a tee time.  If you send me any promotional stuff I will put it on the notice board at the Club. Many thanks. NH - May 09

Everything from simply Mallorca golf went without issue, we were very happy and would use you again in the future. SB - April 09

The whole experience was fantastic and the service was equally as good. JS - Nov 08

The service and assistance was excellent - prompt replies and very helpful - thanks very much. ST - Oct 08

The standard of service provided by "SIMPLY MALLORCA" was "SIMPLY EXCELLENT". Mark was very professional in his approach from start to finish. His attitude and approach to any problems we had was always positive and it was a real pleasure to use the company. I have already recommended Simply Mallorca to others. We are discussing the idea of going back to Mallorca again next year and if we do will definitely use yourselves again. Thank You and Good luck in the future. (Cheers again Mark for collecting the "lost clubs" for me.) BP - Oct 08.

Thx Mark if we ever went back to Majorca we would not hesitate to use u again. Thx again. SL - Oct 08

Personally I do not think Simply Mallorca could have improved our golf experience (unless you stop thunder storms and torrential rain) as they / you did everything possible to help organise our golf times even the 2nd game which we booked whilst in Majorca. CE - October 08

Always find your speed of response and quality of documentation excellent. DP - October 08

Perfect bus arrangement on the golf days, and very pleasant drivers. Overall: a very nice holiday:
CS - October 08

Everything went like clockwork. AB - October 08

My Simply Mallorca experience was excellent - we only booked tee times and everything went very smoothly. LP - October 08

Simply Mallorca were great and it was just a shame that I wasn't more organised as your car hire rates were much better than I ended up paying. (There were none available by the time I contacted you). Impressed with the golf booking system and Tracy was a star at short notice. Will use again - many thanks! AL - August 08

Tracy and Mark were very helpful and sorted everything out easily. LP - July 08

We wish to thank you Mark for all your help with the 2007 and 2008 Mallorca golf trip. Next year we intend to go back to Ireland in order to maintain contact with the people we know there. However, it is very likely that we will be in Mallorca again in 2010. If so we will ask Simply Mallorca Golf to arrange things for us. In the meantime I pass on best wishes from the boys. BH - June 08

Cannot fault you guys at Simply and will always book our golf through you. VW June 08.

I thought your booking service was excellent and very helpful, but I will definitely book with you again. Thanks. NS - June 08

To be fair, the two trips we done with yourselves have been excellent in every way. Meeting us at the airport was great and very reassuring. SH - May 08

None. Great golfing holiday, will definitely be returning & using Simply Mallorca Golf to organise it.
JP - May 08.

Thank you for making our bookings - everything was to perfection. Will use you next time. IB - May 08

Everything was perfect, will be booking again next year. AM - May 08

Everything was great! Got tee times asked for. Paperwork arrived quickly. Will use you next year. DH - May 08

Your service was excellent and most supportive. Thank you!! BR - May 08

The service was great, specially when we had to change a tee time. Thanks for everything!!! BM - May 08

Everything that was done by yourselves was perfect. KC - May 08

I think you have got everything spot on for a golfing holiday in Mallorca. Well done and many thanks for all you did for me to ensure I had a wonderful stag week. RC - March 08